Q: Search Technologies focuses on system integration using a range of products. Which FAST products does the company have expertise with?
A: We have implemented solutions for US and international customers using the following products of FAST Search and Transfer, a Microsoft subsidiary:
ESP5
FDS4
Impulse
InStream
AdMomentum
Unity
FAST Radar
RetrievalWare
Fileroom
Screening Room
Q: Categorize the Company's system integration experience.
A: We have extensive experience with both rapid deployments and longer term engagements with our customers where we provide some or all of these services:
System Architecture
Application Development
Pipeline Development
UI Development
System Configuration
Performance Analysis
Linguistics
Program Management
Business Analysis
System Design
Q: Why does the company have offices in the UK, US and Costa Rica? What value does this provide to me?
A: Our office network makes us more responsive and affordable. We began in the UK in 2002 and grew into the US and South American markets in 2005. Our focus on providing search solutions is international. We are a leading provider of search technology integration and we deploy solutions where our customers need them. For example, when Lenovo purchased IBM's PC division, we were asked to implement a solution that spans China, the US, and Canada. Globalization means our customers must reach around the world with their products and services, and we are there to support their optimized search solutions.
Q: Can Search Technologies scale my department's search function to the massive needs of my corporation?
A: Yes. Our focus on search allows us to provide the level of service our customers need. For example, we recently revised and tuned a customer’s search system that now handles 1,800 queries per second.
Q: What sectors has Search Technologies worked in?
A: We have broad experience across business sectors and education, as well as local, regional and national governments. We have experience integrating search into web and internal systems including:
Accounting systems
Personnel systems
Manufacturing systems
Product databases
Engineering databases
Regulatory databases
Supplier systems
Inventory systems
Asset management systems
Q: Can Search Technologies service our Convera installation?
A: Yes, we're "search agnostic." Our services range from analysis and recommendations to implementations and optimizations for a variety of platforms including FAST, Convera, and Lucene/SOLR. Our associated services include web site development, user interface services and worldwide language localization for search solutions.
Q: What types of search solutions do you provide?
A: We focus on our customer's needs and will assess, plan and implement searches for your intranet, extranet/portal, or the internet. We can discuss our success in these areas with you and advise you on the best practices for your implementation.
Q: May we use a Search Technologies solution to produce information for data mining?
A: Yes. Search results can be reported to support current or planned data mining processes. We focus on search solutions and we can provide search results to support many types of analysis, planning, and other processes.
Q: Why should we work with Search Technologies instead of another system integrator or consultant?
A: Our company has developed around one idea – success for our clients in the search space. We take a systems integration approach, starting with an analysis of your needs, and we partner with you to ensure we are implementing the system you need and can grow with. We use a thorough, comprehensive approach to understand your information needs and your organization's needs. We provide you with a single source for your entire solution, eliminating errors and architectural issues. Our professional team uses a "partnership" approach with client IT teams. We work closely with you to ensure that our search solution is efficiently integrated and remains valuable.
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